ABOUT A.H.C CUSTOMZ

Since our first day in business, A.H.C Customz has been offering our customers the best selection of products at unbeatable prices. Our online store has become synonymous with quality and we ensure a continuous variety of fantastic merchandise along with unique limited edition and seasonal items that fit any budget. Check it out and start shopping today!

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SHIPPING POLICY

How It Works

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Our Return Policy

Thanks for purchasing our products at Ajshandcraftedcreations.com operated by Wix.

Our goal is to provide you with a seamless shopping experience from start to finish. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy. Simply contact our customer service team via email or phone within 7-10 days of receiving your item/items and we'll be happy to assist you with the return process and facilitate a refund or exchange. Here is our return policy for you to review.
Due to the nature of our business and the products we sell, items that expire sooner than 10 days from the date of the purchase are not eligible for a refund or store credit.
For any other items to be eligible for a refund, you must have proof of purchase and return the item you have purchased to us within 7-10 calendar days of the purchase to receive a refund or store credit. The item must be unopened and in its original
condition. Return shipping and cost will be the customer's responsibility.
If our products arrived damaged, rotten, or contaminated in any way, please contact us right
away and we will be happy to send a free replacement regardless of its expiration date. Any items discounted or purchased on sale are not eligible for return. Any Soaps, bath bombs, roll-on oils, shea butter, and lotions are not eligible for a return. There will be a restocking cost on all eligible returns of $20.00 per item.
If anything is unclear or you have more questions feel free to contact our Offices.

PRIVACY AT AJ'S HANDCRAFTED CREATIONS

Trust Us with Your Information

Aj’s Handcrafted Creations (AHC Customz) are hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services
To provide our Users with ongoing customer assistance and technical support
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services
To comply with any applicable laws and regulations.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at Ahc@ajscraftedcreations.com or send us mail to: 1910 Madison Ave Memphis, TN 38104

If you don’t want us to process your data anymore, please contact us at Ahc@ajscraftedcreations.com or send us mail to:1910 Madison Ave Memphis, TN 38104

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